At 96m, your privacy is not just a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal data every time you use our platform.
Six key commitments by 96m to ensure your personal data is protected at all times.
All data transmitted between your browser and 96m's servers is protected by SSL 256-bit encryption. This means sensitive information such as your account details and financial data cannot be read by third parties, even if they intercept the network traffic.
Your personal data is stored on integrated servers protected by multi-layered firewalls, intrusion detection systems (IDS), and automated daily backups. Database access is granted only to authorised personnel with the minimum permissions required.
96m has never and will never sell, rent, or transfer your personal data to third parties for marketing or commercial purposes. Your data belongs to you — we use it solely for platform operations that you have consented to.
You have the right to access, correct, download, or request deletion of your personal data at any time. Through the 96m account panel, you can manage your privacy and communication preferences easily without needing to contact support.
96m's privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international online gaming industry standards. We undergo regular security audits by qualified independent bodies to ensure ongoing compliance.
In the event of a data breach affecting your personal information, 96m is committed to notifying you within 72 hours of detecting the incident, in line with global data protection best practices.
This Privacy Policy describes 96m's commitment to protecting your personal information. By using the 96m platform, you agree to the practices described here. If you do not agree, please discontinue use of the platform. For enquiries, contact our support team via 24/7 live chat.
To provide you with a secure, accurate, and personalised experience, 96m collects several categories of personal information when you register and use our platform. All information is collected transparently and only what is necessary.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, ID card number, date of birth | Identity verification (KYC) |
| Contact | Phone number, email address | Account communications and notifications |
| Financial | Bank account number, e-wallet information | Deposit & withdrawal processing |
| Technical | IP address, device type, browser, OS | Security and fraud detection |
| Behaviour | Game history, preferences, and activity logs | User experience improvements |
| Location | Country, state (based on IP) | Regional compliance and geo-restrictions |
We may also collect additional information during the Enhanced KYC process, including supporting documents such as bank statements, utility bills, or facial images for more thorough identity verification. All such documents are stored with full encryption and accessed only by authorized verification staff.
The personal data you provide is used responsibly and only for legitimate purposes. 96m will not use your data for any purpose unrelated to platform operations without obtaining your consent first.
96m follows a data minimisation principle — we only collect what is strictly necessary for the stated purpose. You will never be asked to provide information that is irrelevant to the services you use.
96m takes a strict approach to sharing personal data. We do not share, sell, or disclose your personal information to any third party except in the situations outlined below, and only to the minimum extent required.
Selected technical partners who assist in platform operations — such as payment processors, identity verification providers, and cloud infrastructure services — are subject to strict data protection agreements.
Disclosure to government authorities, law enforcement, or regulatory bodies when required by Malaysian law or a valid court order.
Sharing the minimum necessary information with fraud prevention agencies and industry security networks to protect all platform users from criminal activity.
In the event of a company merger, acquisition, or asset transfer, user data may be transferred to the new entity — and you will be notified in advance.
All third parties we work with are required to sign data processing agreements that comply with PDPA 2010 and are prohibited from using your data for any purpose other than those specified by 96m.
Protecting your personal data is a top priority for 96m. We have implemented multiple layers of technical and organizational safeguards to keep your data secure from unauthorized access, loss, or damage.
While 96m employs the latest protection technology, no online system can be guaranteed completely secure. You also play an important role — keep your password confidential and enable 2FA on your account for an extra layer of protection.
96m uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie usage through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. Non-essential cookies will only be activated after you provide consent via our cookie banner.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own policies, you have the following rights regarding your personal data held by 96m. You may exercise any of these rights by contacting our support team.
To exercise any of the above rights, contact our data protection team via live chat or support email. We will respond within 30 business days of receiving your request.
96m retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by law. Once the retention period expires, data will be securely deleted or anonymised.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account records | Throughout the active account period | Ongoing platform operations |
| Financial transaction records | 7 years after transaction | AML & tax legal requirements |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Support communication logs | 3 years | References and dispute resolution |
| Security & access logs | 12 months | Fraud detection and forensics |
| Marketing data (with consent) | Until consent is withdrawn | Promotional communications |
The 96m platform is exclusively for users aged 18 and above. We take child protection very seriously and do not knowingly collect, store, or process any personal data from individuals under the age of 18.
Parents or guardians concerned that their child may have registered an account on our platform should contact our support team immediately via live chat for prompt action.
The 96m platform may contain links or references to third-party websites or services for informational convenience. This Privacy Policy applies only to data collected by 96m and does not cover the privacy practices of any third party.
Game providers integrated with the 96m platform may collect certain data related to game performance within their own environments. This data is subject to the respective game provider's privacy policy, and 96m is not responsible for their privacy practices. However, we ensure all game provider partners meet established industry security standards before any integration is approved.
We recommend reading the privacy policy of each platform you visit separately to understand how your data is handled outside the 96m ecosystem.
96m reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. All amendments take effect immediately upon publication on this website.
When significant amendments are made, we will notify you through one or more of the following methods:
Continued use of the 96m platform after any amendments are published will be considered your acceptance of those changes. The date of the last update to this policy is always shown at the top of this document for your reference. If you do not agree with any amendments, you have the right to close your account and stop using the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 96m, please contact our Data Protection Officer (DPO) through the following channels:
We are committed to responding to all data protection inquiries within 5 business days. For formal requests involving user rights under PDPA 2010, please clearly state the type of request and include sufficient identification details for us to verify your identity before processing.
You now know how 96m safeguards your privacy and personal data. With 256-bit SSL protection, end-to-end data encryption, and full PDPA 2010 compliance, register your account with confidence and start enjoying over 800 games today.