Terms and Conditions What You Need to Know About Using the 96m Platform

96m is a legally operated online gaming platform offering a wide range of digital entertainment options to adult users in Malaysia. This website is accessible at 96m.onl and all services provided under it are subject to these terms and conditions.

These terms and conditions constitute a legally binding agreement between you ("Member" or "User") and 96m ("Platform", "We", "Company"). By accessing, registering for, or using any part of the 96m platform, you confirm that you have read, understood, and agree to comply with all provisions in this document.

We reserve the right to amend these terms at any time. Changes take effect immediately upon being posted, and continued use of the platform after the amendment date constitutes your acceptance of the updated terms.

To register and use the 96m platform, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above on the date of registration.
• Must be a valid Malaysian resident with verifiable identification documents.
• Not currently prohibited from using online gaming services by any authority.
• Do not register on behalf of another person or use false identity information.
• Has never previously held a 96m account that was suspended or closed due to a terms violation.

Each individual is only permitted to hold one (1) account only. Holding multiple accounts under a single individual is a serious violation that may result in the immediate suspension of all associated accounts and freezing of available balances.

All information provided during registration must be accurate, complete, and up to date. 96m reserves the right to request supporting documents for identity verification at any time, including a national ID, utility bill, or recent bank statement.

You are fully responsible for keeping your account login credentials confidential, including your username and password. It is strongly recommended that you use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols — and change it regularly.

Enabling two-factor authentication (2FA) is strongly recommended for an added layer of security. 96m will not be held liable for any financial loss or damage arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

If you suspect your account has been accessed without authorisation, please contact the 96m support team immediately via live chat. We will take the necessary steps to secure your account as quickly as possible.

96m supports a wide range of local Malaysian payment methods for members' convenience, including FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay, Boost, direct bank transfer, and debit cards. All deposit transactions are processed in real time and reflected in your account immediately upon confirmation.

You may only deposit funds from legitimate sources and financial accounts registered in your own name. Deposits from third-party accounts, including family members, are not permitted unless explicit written consent from 96m has been obtained.

• The minimum deposit amount is as stated on the Deposit page and is subject to change from time to time.
• No processing fees are charged by 96m for standard deposits — the full amount will be credited to your account.
• Any charges imposed by third-party payment providers are the member's responsibility.
• 96m reserves the right to request additional verification before processing deposits that exceed certain limits.

Withdrawals from your 96m account can be made at any time, subject to the applicable conditions. All withdrawal requests will be processed by our finance team within the specified timeframe depending on the withdrawal method selected.

• Standard withdrawals are typically processed within 1–3 business days.
• Funds may only be withdrawn to a verified bank account in the same member's name.
• Accounts that have not completed the full KYC process may be restricted from making withdrawals until verification is complete.
• Minimum and maximum withdrawal limits apply and can be reviewed on your account page.
• Any bonus that has not met the wagering requirements is not eligible for withdrawal.

96m reserves the right to hold or delay withdrawal processing if there are signs of suspicious activity or if further investigation is required to ensure the security and financial integrity of the platform.

96m offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, reload bonuses, weekly cashback, and an exclusive VIP program. All offers are subject to the specific terms and conditions stated on each promotion.

A wagering requirement is a condition that must be met before any winnings from bonus funds can be withdrawn. For example, a 20x wagering requirement means you must wager the bonus amount 20 times before a withdrawal is allowed.

• Each member is entitled to claim the welcome bonus once only.
• Bonuses cannot be transferred between accounts or converted directly to cash.
• 96m reserves the right to cancel or modify any promotion at any time.
• Attempts to abuse the bonus system will result in bonus cancellation and possible account termination.
• The VIP programme has separate terms that will be communicated individually to eligible members.

All games offered on the 96m platform use a Random Number Generator (RNG) that has been certified and audited by a qualified independent body. This ensures every game outcome is entirely random and cannot be manipulated by any party, including the platform operator.

Members agree to play in the spirit of fair play and to accept game results as displayed by the system. In the event of a technical disruption during gameplay, 96m reserves the right to void the affected round and return the wager to the member's account.

• Game results displayed by the 96m server are final and binding.
• Any winnings resulting from technical bugs or system errors are void and will not be paid out.
• Minimum and maximum betting limits for each game are stated within the game interface itself.
• Live dealer games are subject to additional rules set by the respective game providers.

Use of the 96m platform is subject to strict conduct guidelines. The following activities are entirely prohibited and may result in immediate action including account suspension, fund freezing, and referral to the relevant authorities:

96m takes the protection of your personal data seriously. All information collected during registration and platform use is secured with 256-bit SSL encryption and stored on secure servers in accordance with industry standards.

Your personal data is collected solely for platform operational purposes, including identity verification, transaction processing, service communications, and compliance with legal requirements. We will not sell, rent, or share your data with third parties without your consent, except where required by law.

For full details on how we collect, use, and protect your personal data, please refer to Privacy Policy our detailed one.

96m shall not be liable for any direct, indirect, incidental, or consequential losses suffered by members from the use of this platform, including but not limited to financial losses arising from game outcomes, unforeseeable technical disruptions, or third-party actions.

This platform is provided "as-is" and while we strive to ensure continuous 24/7 availability, we do not guarantee the platform will be entirely free from interruptions, bugs, or unplanned downtime. Scheduled maintenance will be communicated in advance where possible.

96m's maximum liability to any member under any circumstances shall not exceed the net deposit amount made by that member within the 30 days preceding the claim.

You may close your 96m account at any time by contacting our customer support team. Account closure requests will be processed within 5 business days. Any valid balance in your account will be returned via the original payment method once KYC verification is confirmed.

96m reserves the right to suspend or terminate a member account unilaterally if there is a breach of these terms and conditions, suspicious activity, or upon request by a competent authority. In cases of termination due to a violation, 96m reserves the right to withhold balances associated with the offending activity.

Members who have opted for self-exclusion for responsible gambling purposes may contact our support team for assistance with the process. The self-exclusion period is final and cannot be cancelled before the chosen duration has elapsed.

These terms and conditions are governed by and interpreted in accordance with the applicable laws. Any dispute arising from the use of the 96m platform shall first be resolved through good-faith negotiation.

If a dispute cannot be resolved through negotiation within 30 days, it may be referred to independent arbitration or appropriate court proceedings at the discretion of the relevant party.

If any provision of these terms and conditions is found to be invalid or unenforceable by a competent court, that provision shall be reinterpreted to reflect the original intent of the parties as closely as possible, and the remaining provisions shall continue in full force and effect.